Case Studies
Real-world success stories from our work with partners across prisons, probation and community settings worldwide.
In-Cell Tablets at HMP Five Wells
Socrates Software has partnered with BT to deliver in-cell tablets to every man at HMP Five Wells, UK. This groundbreaking pilot empowers prisoners to take greater control of their learning and lives, as well as helping them to learn vital digital skills. Prisoners can access a whole range of content and features, including phone calling, text messaging, canteen services, news, radio, Encyclopaedia Britannica, job advice, and the NHS and DWP websites.
Electronic Monitoring Across the US
Socrates Software is partnering with Track Group to support people on probation and parole across a number of US states. Service users can check in remotely by sending their location from their smartphone when prompted, providing an unobtrusive alternative to traditional supervision methods. Service users can also access a wide variety of content and features, including intervention courses, careers advice, a local services search, and video calling.
Providing Programs Across the US
We are working with MTC and other partners at several sites in the US, including prisons, halfway houses, treatment facilities and immigration centres. We provide a wide variety of services to improve the lives of people at these facilities, including video calling, Virtual Attorney Visitation, access to extensive educational and life skills courses, careers information, and more.
In-Cell Tablets in Australia
We are providing in-cell tablets to all public prisons across Victoria State, as well as to a prison in New South Wales. Prisoners are able to benefit from secure video calling technology, targeted intervention programmes, induction information, and a calendar, as well as a variety of courses and advice on learning, careers and wellbeing.
Helping Women Train as Bike Mechanics
At HMP Drake Hall, Socrates tablets are used to support bike mechanic training in the Halfords Academy. 18 women at a time take a year-long training course, with a guaranteed full-time job at Halfords upon completion. The women wear their Halfords polo shirts with pride, the programme not only gives them skills and ultimately a job, but also self-esteem. In the first year, 17 of 18 women passed the training period and went on to full-time employment at Halfords. None have reoffended.
Supporting Prison Leavers Across England
In partnership with Care UK (now Practice Plus), we provided the Socrates 360 Release App to people leaving prison at 45 sites across England during a two-year project. The Release App allows service users to access health and wellbeing advice, continue or start education and training courses, and find local services, all at the touch of a button. Medical records can also be uploaded by staff to an individual's account. Over the two years, over 3,000 people benefited from the Release App.
Supplementing Classroom Learning
In HMP Swaleside, tablets are used to supplement classroom learning, making 3-hour lessons more interactive and engaging, and helping to provide additional exercise for more able learners, or extra help for those who are struggling. A similar model is employed at HMP Ford, where the tablets are used in the Learning Centre. This allows learners to work at their own pace, on topics that interest them, and to learn vital digital skills at the same time.
ICPA / Storybook Dads
Socrates 360 features in the ICPA (International Corrections & Prisons Association) programme "Prisons: The Last Resort". The video segment focuses on our partnership with Storybook Dads, who use Socrates 360 to allow prisoners to record bedtime stories for their children, helping to retain and build strong bonds. This film was produced in collaboration with ITN Productions and launched at the ICPA 2017 annual conference in London.
Graphic Design Training in Prisons
In 2019, we ran a 6-month trial at Otago Corrections Facility in partnership with Maui Studios to provide graphic design training to people in prison. The programme is aimed at training participants to a level where they will be able to achieve employment in the sector. We provided a bespoke Maui Studios app via Socrates 360, which participants accessed on our locked-down tablets. Facilitators ran sessions training participants in sketching, colouring and designing, creating cartoon figures and eventually full graphic novels. Participant engagement was high and very positive.
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